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Welcome to the Authentag Privacy Policy

By using our services, you pass us certain information about yourself and the things you scan. This Privacy Policy is meant to help you understand what data we collect, why we collect it, and what we do with it.


Information collected


We record when, where and which device has been used to both interact with physical objects and access information about those objects. If you are using a computer we may use cookies to help identify your connection. If you are using a handset we use a token that stays with your digital account. If you have not logged in we keep your usage anonymous by only capturing the information needed to send messages to your particular device.

Some services require you to login in order to use them - once you do so we will assume that you are happy for us to associate any previous anonymous activity with the email address’ and personal information you pass to us.

Limits on collected information


We only collect the information needed in order to perform our services - protecting the integrity of products through better recall capability and the identification of counterfeit goods. We analyze this information to spot anomalies or incongruent activity


Information sharing


We share information with our community of users, manufacturers and governmental/regulatory authorities. Please treat all your activity as in the public domain unless otherwise indicated by the App or service you are using.

Proprietary Information

Some services store your companies proprietary data. If inventory, verification or scanning data is proprietary then you will have been asked to sign an additional NDA prior to acceptance of service. This NDA protects your data from disclosure by Authentag or its subsidiaries, unless compelled to do so by a properly identified legal authority.


Patient Information


Please contact us if you wish to maintain any data directly related to patients, patient care or any medical record that may reasonably be considered confidential. The system can be configured to protect such information but only if we are aware that this is required.


Information storage


All information is encrypted. All communications are encrypted. All information is stored in multiple locations. These locations may be defined to conform to legal and governmental restrictions. If they are not defined then the information may be stored at any location globally. We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.


Authentag LLC

Original: May 23rd, 2017.

Updated: September 21st, 2020

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